Important Notice: As described on this page Terms and Conditions These terms apply to the Bet365 Live website, mobile app, and all associated services. By using our services, you agree to be bound by all of these terms.
1. General Terms & Conditions
Bet365 Live An international online gaming platform operating under a valid license, offering Sports Betting, Live Casino, slots, and a range of other gaming services.
This Terms and Conditions This document has been written in Bengali for the convenience of users in Bangladesh. In the event of any discrepancy, the original English version shall be considered definitive.
- You must be at least 18 years old to use this service.
- Users must reside in a country or region where online gaming is legally permitted.
- Bet365 Live is not obligated to provide services to users in countries where its services are restricted.
- No individual may place a bet on behalf of another person.
2. Account Registration & Management
Bet365 Live-. When opening an account, you must provide accurate and complete information. Providing false details may result in account suspension and forfeiture of any deposited funds.
- One Account Policy: No individual may hold more than one account. If multiple accounts are found under the same person, all accounts will be permanently closed.
- Password Security: Keep your account password confidential. Do not share it with anyone.
- Updating Information: If any of your personal details change, please update them via your account settings.
- KYC Verification: Identity verification is mandatory prior to withdrawal or for transactions above a specified amount.
- Account Inactivity: An account will be declared inactive if there are no transactions for 12 months.
Warning: If you suspect any unauthorised access to your account, contact our support team immediately.
3. Deposit & Withdrawal Policy
Bet365 Live-supports deposits and withdrawals via bKash, Nagad, Rocket, and other payment methods. All transactions are processed in Bangladeshi Taka (BDT).
- Minimum Deposit: The minimum deposit amount varies by payment method. Generally, deposits can start from as low as ৳200.
- Withdrawal Timeframe: Standard withdrawals are processed within 24 hours. If verification is required, it may take up to 48 hours.
- Same Payment Method: Withdrawals must generally be made through the same method used for the original deposit.
- Transaction History: Your full transaction history is stored and accessible from your account dashboard.
- Failed Transactions: If a transaction fails for any reason, a refund will be processed within 72 hours.
Please Note: Only use payment accounts registered in your own name. Using someone else's mobile banking number may result in the transaction being cancelled.
4. Bonus & Reward Terms
Bet365 Live-'s bonus offers are subject to specific terms and conditions. It is each player's responsibility to read and understand the relevant terms before claiming any bonus.
- Wagering Requirement: The wagering requirement for each bonus is clearly stated on the bonus page. Typically, the bonus amount must be wagered between 20x and 30x.
- Bonus Validity: Every bonus offer has an expiry date. If the terms are not met within the validity period, the bonus will be forfeited.
- Game Restrictions: Some bonuses apply to specific games only. Free spins are generally usable on designated slots games.
- Bonus Abuse: Abusing bonuses through multiple accounts or any other means will result in forfeiture of all bonuses and may lead to account closure.
- Cashback: Cashback bonuses are directly eligible for betting; specific wagering conditions apply before withdrawal.
5. Betting Rules
Bet365 Live-placing bets requires strict compliance with the rules below. Violations may result in bet cancellation and account suspension.
- Bet Confirmation: A bet is only considered accepted once you receive a confirmation. Bets cannot be cancelled or modified before confirmation is received.
- Odds Changes: Odds may change before an event begins. In live betting, odds update in real time.
- Event Cancellation: If an event is cancelled, stakes for the relevant bets will be refunded.
- Technical Error: Bet365 Live reserves the right to void any bets placed during server outages or technical failures.
- Suspicious Activity: If unusual betting patterns are detected, your account may be temporarily suspended pending review.
- Maximum Win Limit: Maximum winnings from a single bet may vary depending on the game and market.
Please Note: Participation in match-fixing or any form of sports fraud is strictly prohibited and punishable by law.
6. Responsible Gaming Policy
Bet365 Live We believe in responsible gaming. We want our users to play for fun, not out of compulsion.
- Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
- Self-Exclusion: If needed, you can temporarily exclude yourself from the platform for a set period of time.
- Cooling-Off Period: You can take a break ranging from 24 hours up to 30 days.
- Reality Check: At regular intervals, you will receive reminders showing how long you have been playing.
For more details, visit our Responsible Play View the page.
7. Privacy & Data Protection
Your Personal Information Bet365 Live-'s Privacy Policy governs how your data is stored and used. We do not sell your information to third parties.
- Your data is protected with SSL encryption.
- Documents collected for KYC verification are stored securely.
- You may opt out of marketing communications at any time.
- For more information, visit our Privacy Policy Read.
8. Account Suspension & Closure Policy
For any of the following reasons Bet365 Live reserves the right to suspend or permanently close accounts without prior notice:
- Violation of these Terms and Conditions.
- Providing false or inaccurate information.
- Operating multiple accounts.
- Bonus abuse or fraudulent activity.
- Money laundering or suspicious financial activity.
- Being underage or accessing the service from a restricted region.
If an account is closed, any eligible balance following completed KYC verification will be refunded within 30 business days.
9. Complaints & Dispute Resolution
If you have a complaint or concern, please reach out to our customer support team first. Most issues can be resolved through direct communication.
- First Step: Submit a complaint via live chat or email.
- Response Time: Standard complaints are addressed within 24 hours; complex cases are resolved within 7 business days.
- Escalation: If the issue remains unresolved, it may be escalated to the relevant licensing authority.
- Document Retention: When raising a complaint, keep screenshots and transaction reference numbers on hand.
10. Governing Law & Jurisdiction
This Terms and Conditions Operations are governed by the laws of Bet365 Live's licensing authority. In the event of a legal dispute, both parties will first attempt to resolve the matter through discussion.
Bet365 Live complies with applicable laws across Bangladesh and other jurisdictions. Where any term conflicts with local law, that term will not apply in the relevant jurisdiction.
These Terms and Conditions were last updated in January 2026. Any future changes will be communicated to your registered email address and reflected on this page.